Your Pickup for the Glacier Lagoon from Reykjavik

30 Pickup and Drop-Off Points Across Greater Reykjavik

This 14-hour tour departs from and returns to 30 different locations across the Reykjavik area, giving you flexibility in how you start and end your day. Most pickups happen at major hotels in central Reykjavik, but the network extends to guesthouses, hostels, and accommodation in surrounding suburbs. When you book, you will select your specific pickup location from the full list, and your confirmation will state the exact address and time you need to be ready. The same applies to your return: you choose which of the 30 drop-off points suits you best, whether that is your hotel, a restaurant, or a transport hub.

Arrival times at pickup points are staggered, so not every location starts at the same hour. Check your booking confirmation carefully for your assigned pickup time, which is usually early morning to allow the full 14 hours of travel and exploration. If your preferred accommodation does not appear on the list, contact the operator before booking to confirm whether it can be added or whether the nearest listed point is within walking distance.

Be Ready 15 Minutes Early at Your Pickup Point

Arrive at your chosen pickup location at least 15 minutes before your scheduled departure time. The coach will not wait beyond the scheduled time, and late arrival risks missing the tour entirely. Have your booking confirmation or voucher ready to show the driver, along with a valid form of identification. The pickup area should be a designated spot, clearly marked or described in your confirmation; if you are unsure of the exact location, contact the operator the day before to clarify.

On the morning of the tour, allow extra time for traffic, especially if you are being picked up from a central location during rush hours. Reykjavik traffic can be unpredictable, so plan to arrive even earlier if possible. If you do miss your scheduled pickup, do not assume you can catch the bus at the next stop; contact the operator immediately for guidance.

Your coach awaits at dawn in Reykjavik

What Happens If the Bus Does Not Arrive

If the coach has not arrived within 20 minutes of the scheduled pickup time, contact the operator by phone or email using the details on your confirmation. Delays can occur due to traffic or mechanical issues, so a short wait is normal, but the operator must be notified if you suspect the bus will not show. Keep the operator's contact number with you on the morning of the tour.

If a bus cancellation occurs due to circumstances beyond the operator's control, you will be offered either a full refund or rebooking on an alternative date. In the unlikely event of a no-show, document the time and location, take a photo of the pickup point sign if one exists, and contact the operator with these details to resolve the situation.

Children Under Six and Passenger Restrictions

Children under six years old are not permitted on this tour. This policy exists because the 14-hour duration, long coach journey, and the remote natural sites visited (including glacier lagoons and coastal areas) are not suitable for very young children. If you are travelling with a child aged six or older, they are welcome to join, though they must be supervised by an adult at all times and remain with the group during all stops.

The restriction applies regardless of whether the child will occupy a seat or sit on an adult's lap. When booking, ensure all travellers are accurately listed with their ages so the operator can confirm eligibility before taking payment. If you have questions about whether your child meets the age requirement, contact the operator directly.

Wheelchair Access and Limited Mobility Considerations

The coach has limited wheelchair accessibility, and wheelchair users should contact the operator before booking to discuss specific requirements and confirm whether the vehicle can accommodate your needs. While the bus itself may have a small wheelchair space, many of the tour stops - including the glacier lagoon viewpoints, waterfall areas, and Diamond Beach - involve uneven terrain, walking paths, and natural landscapes that present challenges for those with mobility restrictions.

If you have reduced mobility but do not require a wheelchair, inform the operator during booking so the guide and driver are aware and can assist where possible. The walking portions of the tour are moderate to challenging, with some steep or slippery sections, particularly around the lagoon and waterfall areas. Discuss the itinerary in detail with the operator to ensure you can manage the physical demands of the day.

Luggage, Pushchairs, Prams, and Pets on Board

One piece of luggage per person is permitted on the coach, typically a backpack or small suitcase that fits in the overhead compartment or under your seat. Large suitcases or multiple bags may not fit, so travel light. Pushchairs and prams are not recommended because they are difficult to stow on the bus and impractical at outdoor stops, especially on terrain like the beach and lagoon areas. If you must bring a pushchair, notify the operator in advance so space can be reserved, though you will still need to carry or fold it during walking sections.

Pets are not allowed on this tour, with the exception of certified service animals that directly assist passengers with disabilities. If you are travelling with a service animal, declare this when booking so the operator can make appropriate arrangements.

WiFi, Phone Charging, Motion Sickness, and Pickup Outside Reykjavik

Free WiFi is available onboard the coach throughout the 14-hour journey, allowing you to stay connected, upload photos, and stay in touch with people at home. USB charging ports may be available, though the number is limited, so do not rely on charging your devices fully; bring a portable power bank as a backup. The coach has large windows, so you can enjoy the southern coastal scenery throughout the drive.

Motion sickness is a possibility on long coach journeys, particularly on winding roads. Sit near the front of the bus if you are prone to motion sickness, avoid reading during travel, and look out the window instead. Bring ginger sweets, travel sickness wristbands, or medication if you know you are susceptible. As for pickup outside Reykjavik, this tour does not offer collection points beyond the 30 listed locations across the greater Reykjavik area. If you are staying in more distant towns like Hveragerði, Hvolsvöllur (which is actually a stop on the itinerary later in the day), or Vík, check whether the operator can arrange a pickup at those later stops instead of from central Reykjavik.

Pick Your Stop

1. Choose a pickup location when you book

   Select one of 30 designated stops across the greater Reykjavik area during checkout. Note your exact address for the driver.

2. Be ready 15 minutes before departure

   Wait at your chosen stop with time to spare. The coach departs on schedule, and late arrivals cannot board.

3. The bus will display your tour number

   Look for the vehicle on the street. The driver will confirm your name before you board.

4. WiFi and comfort for the 14-hour journey

   Settle in for the drive to the southern coast. WiFi is available throughout to stay connected.

5. Contact the operator immediately

   If the coach does not show within 30 minutes of departure time, call the support number on your booking confirmation.

6. Choose your end destination from 30 points

   Select a drop-off location in the Reykjavik area when booking. You will be returned there at the end of the tour.